Terms and Conditions

Shire Gate recognizes and respects the importance of maintaining your privacy. We are dedicated to treating your personal information with care and respect and have established the following privacy policy as a result. The purpose of this policy is to inform you of the personal information we may collect from you when you visit ShireGateFarm.com, respond to our emails, place orders in various ways or contact us via telephone, email, fax or mail. This policy is part of the Terms of Use, which governs your use of ShireGateFarm.com.

Why Do We Gather Information?
ShireGateFarm.com gathers personal information to help improve our products and customer service, to communicate with you, to process orders, to provide an enhanced personal shopping experience, and to inform you and your gift recipients of special offers and discounts. 

What Information Do We Collect?
We collect information via ShireGateFarm.com, emails, mail, fax, telephone conversations, mobile applications and social media applications when you place an order, participate in our surveys, contests, promotions, requests for suggestions, account registrations and/or engage in other activities, services, products and/or resources we make accessible to our customers and users.

We collect some or all of the following: your name, address, telephone number, email address, billing information (credit/debit card number, expiration date, alternate or additional billing information and billing address), gender and birth date, products purchased, any promotion or gift card/gift certificate code, message and gift recipients' names, addresses, telephone numbers and email addresses, and other information you provide to us. Shire Gate may collect information you provide to us even if an order, account, or other process is started but not completed or cancelled.

Data Security and Integrity
The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect customer information from unauthorized access, disclosure, use and modification. We review our security procedures to consider new technology and methods, but despite our best efforts, no security measures are perfect or impenetrable.

How We Use "Cookies" and "Action Tags"
A "cookie,” a small data file sent to your browser from a web server and stored on your computer, lets us know that you are a prior customer, user or account-holder and provides certain features to you. Most web browsers allow you to prevent the use of cookies. However, if you disable this feature, certain aspects of ShireGateFarm.com, such as the shopping basket, may not function properly.

We have relationships with third parties who may receive non-personal information directly from these cookies to assist in analyzing our business and customers.

Shire Gate may also use "action tags," a web technology (also called single pixel gifs or web beacons) to anonymously track purchase, usage and other web activity information. Action tags may be used to provide data to third parties for tracking purposes. However, we do not use action tags to collect or transfer personal information. Additionally, third parties may set their own cookies and tags through ShireGateFarm.com (such as through interest-based advertising, described below). We do not control such third parties or their privacy practices. If you do not want third parties to be able to use such methods, you should modify your browser settings to limit such access.

Interest-based advertising
Advertisements for our products may appear on third party websites around the Internet. Some websites and services deliver these advertisements based upon data that has been previously collected about your past behavior online. For example, if you have viewed websites about steaks, these websites or services may display to you an advertisement for our steaks. This kind of targeted advertising, sometimes called interest-based or online behavioral advertising, is generally not based upon your personal information, but rather, upon your online activities. We do not control such third party websites or services on which these advertisements appear and we do not control how they collect and use data about your online activities.

How We Use the Information We Collect
In addition to ShireGateFarm.com gathering personal information to help improve our products and customer service, to communicate with you, to process orders, to provide an enhanced personal shopping experience, and to inform you and your gift recipients of special offers and discounts, we may make such information (except for credit/debit card number and expiration date, unless you consent otherwise), available to selected third parties including those who share or rent information for direct marketing purposes.

However, we do not make your or your gift or message recipients' email addresses, available to “third parties,” without your consent. Additionally, you may instruct that certain personal information about you, your message or gift recipients not be shared with third parties.

Our Affiliates, subcontractors, agents, and any successors or assignees to our business (if we ever sell, lease, license or assign some or all of our business) are not considered to be third parties under this Policy. We may provide your information to our Affiliates for use in connection with their business, including sending you offers and promotions. However, in connection with information collected under this Policy, they are required to comply with this Policy. 

We may combine information we receive from you via ShireGateFarm.comwith information from our Affiliates and third parties. We use the combined information to enhance and personalize your shopping experience with us and to communicate with you in accordance with this Privacy Policy.

We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, to operate ShireGateFarm.com, process orders, maintain accounts, conduct promotions/contests/sweepstakes you participate in, and to protect the rights or property of Shire Gate, its Affiliates, users, customers, recipients, Members, Sponsors, Providers, Licensors, Merchants and Associates.

Any personal information you reveal or post on a public forum, such as a message board, chat room, discussion group, folder, survey, contest, sweepstake, user review and rate forum, and all User Submissions, are not protected by this Privacy Policy and may be collected, shared and used by us and third parties. Information you give out or post on our public forums you disclose at your own risk.

Consent to Transfer and Submission
Our Services are operated in the United States. If you are located outside the United States, any information you provide to us will be transferred to and stored in the United States. By using ShireGateFarm.com or otherwise providing us with information, you hereby consent to this transfer. Although personal information collected by us will be used by us in accordance with this Privacy Policy, laws applicable to the protection of personal data in the United States may not be as stringent as those in other countries.

Links to Other Services When you click on banner ads housed on ShireGateFarm.com, you will be subject to the privacy policies and terms of use of those services, not ours. We encourage you to read the posted privacy statement and user terms whenever using, and prior to providing any personal information to any other website.

Security and Passwords
If you place an order on ShireGateFarm.com, we encrypt the credit/debit card number you submit prior to transmission over the Internet by using secure socket layer (SSL) encryption technology. This technology works best when ShireGateFarm.com is viewed using Microsoft IE®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers. However, we cannot guarantee that any transmission of data over the Internet or any other network can be 100% secure. 

ShireGateFarm.com requires a registration and log-in process in which you will select a user ID and password. User IDs and Passwords provided to you by us are the confidential property of Shire Gate and may be used by you solely for your individual use. You are responsible for maintaining the confidentiality of any user ID and/or Password for all activities that occur, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your User ID, Password and/or or accounts.

How to Limit the Use of Personal Information
Shire Gate will communicate with you only to the extent you want to hear from us. We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. If you prefer not to have personal information collected via third parties or to set preferences concerning promotional communications, please email us at: remove@ShireGateFarm.com from the email address which you wish to have removed and follow the directions below. 

From Third Parties
Shire Gate does not share email addresses you provide with third parties without your consent. If you prefer that other personal information provided by you not be shared with third parties, please let us know by emailing us and identify the personal information that you would prefer not to be shared. Your instructions will be processed as soon as reasonably practicable and in accordance with law. 

From our Affiliates
If you prefer not to have us provide personal information about you to our Affiliates, please indicate in your email that you wish your instructions to apply to our "Affiliates."

From ShireGateFarm.com
If you prefer that we not use the personal information you have provided to contact you or your message or gift recipients for our own marketing and promotional purposes, please indicate in your email that you wish your instructions to apply to "Shire Gate." These instructions, however, do not apply to non-promotional transactional messages from us.

Please note that your instructions (above) do not govern the use of information you may have provided directly to our Affiliates or to third parties. The use of information you have provided directly to our Affiliates or to third parties are governed by their privacy policies and terms of use. 

If you would like to update or correct information previously provided to us, please send an e-mail with your new information to update@ShireGateFarm.com. Account-holders can modify and update their membership information by accessing the password-protected "Update Membership" page.

California Privacy Rights 
California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties for their direct marketing purposes. The notice will identify these categories as well as the name and address of the third parties that receive such personal information. If you want a copy of this notice, please send a written request to the following address:

Shire Gate Farm 
Attention Legal
3123 Wright Road
Owensville, MO 65066

California residents are also advised that Shire Gate tracks users’ behavior on ShireGateFarm.com in order to serve targeted ads or for other purposes described in this Policy. If you turn on the "do not track" setting in your web browser, Shire Gate will honor that setting. 

Applicable Law 
This Privacy Policy and/or any disputes arising between you and ShireGateFarm.com related to this Privacy Policy, Terms of Use or ShireGateFarm.com’s products, including but not limited to disputes over billing, service, privacy, advertising, or ShireGateFarm.com or its Associates' communications with you, whether based on contract, tort, statute, or common law, will be governed by the laws of the State in which your most recent billing address (as provided to ShireGateFarm.com) is located, without regard to choice of law principles.

Your Consent 
By using ShireGateFarm.com, you consent to the terms of this Privacy Policy and the Terms of Use, of which this policy is a part.

Changes to this Policy
From time to time, we may change this privacy policy and Terms of Use to accommodate new technologies, industry practices, regulatory requirements, suggestions from our customers and/or for other purposes. We will post any material change on ShireGateFarm.com prior to its effective date if the change is material and, where required by applicable law, we will obtain your consent. The date on which the current Privacy Policy and overall Terms of Use took effect is listed at the top of the Privacy Policy and Terms of Use (see "Last Updated" at the top of each). By using ShireGateFarm.com, after such changes take effect, you agree to be legally bound and to abide by the revised Privacy Policy and Terms of Use.

How To Contact Us 
You can contact us, for any reason, at:

Shire Gate Farm 
Attention Customer Service
3123 Wright Road
Owensville, MO 65066

Via e-mail at customerservice@shiregatefarm.com